{"id":1089,"date":"2013-06-12T14:56:17","date_gmt":"2013-06-12T21:56:17","guid":{"rendered":"http:\/\/blogs.adobe.com\/lightroomjournal\/?p=1089"},"modified":"2020-04-23T13:38:48","modified_gmt":"2020-04-23T20:38:48","slug":"lightroom-5-hot-issues","status":"publish","type":"post","link":"https:\/\/lrj.mattalbright.com\/index.php\/2013\/06\/12\/lightroom-5-hot-issues\/","title":{"rendered":"Lightroom 5 Hot Issues"},"content":{"rendered":"<p>The team would like to provide an update on several issues discovered since Sunday night&#8217;s launch. Thanks for your patience while we investigated and compiled this list.<\/p>\n<p><strong>Noise Reduction and Sharpening Not Visible on export<\/strong><b><br \/>\n<\/b>As mentioned <a href=\"http:\/\/forums.adobe.com\/thread\/1229132?start=0&amp;tstart=0\">here<\/a>, a bug was introduced in Lightroom 5.0 where files exported at less than 1\/3 of their original size may not retain Output Sharpening and Noise Reduction settings. We are working on a solution and will include it in our next update.<\/p>\n<p><b>Incorrect photos selected when working with Publish Services<\/b><b><br \/>\n<\/b>When working in a Publish collection, it is sometimes possible for the grid view to indicate that certain photos are selected, while the filmstrip indicates that different photos are selected. \u00a0In this case, the filmstrip is actually correct, and any actions that are performed will be performed on the photos that are selected in the filmstrip. \u00a0If you are concerned about this bug, make sure that you have the filmstrip showing while you&#8217;re working in a Publish collection, so that you know for sure what photos are selected.\u00a0 We are working on a fix and hope to include in a future update.<\/p>\n<p><b>Presets Disappearing when Upgrading Catalog to Lr5<\/b><b><br \/>\n<\/b>As reported <a href=\"http:\/\/feedback.photoshop.com\/photoshop_family\/topics\/user_develop_presets_discarded_in_upgrade_to_lr5?utm_content=topic_link&amp;utm_medium=email&amp;utm_source=new_topic)\">here<\/a>,\u00a0user created presets were not migrated to Lightroom 5 with a catalog upgrade.\u00a0 This only occurs when the \u201cStore Presets with Catalog\u201d preference is checked (enabled).\u00a0 Within Lightroom 5, the \u201cStore Presets with Catalog\u201d preference will be unchecked (disabled).\u00a0 Please check (enable) this preference and the missing user created presets will return.\u00a0 Please note that this only occurs on Mac.<b><\/b><\/p>\n<p><b>Revel Publish Service<\/b><b><br \/>\n<\/b>The Revel Publish Service for Lightroom 5 is available <a href=\"http:\/\/www.adoberevel.com\/plugins\/lightroom\">here<\/a>.<\/p>\n<p><b>Lightroom 5 in the Adobe Application Manager\u00a0<\/b><b><br \/>\n<\/b>Some Creative Cloud members have reported issues downloading Lightroom 5. \u00a0Please see this <a href=\"http:\/\/helpx.adobe.com\/lightroom\/kb\/lightroom-isnt-available-application-manager.html\">help document<\/a> for further instructions.<\/p>\n<p><b>Lightroom 5 Upgrade Eligibility<\/b><b><br \/>\n<\/b>We&#8217;ve had several questions around who is eligible for an upgrade to Lightroom 5<ins cite=\"mailto:Julie%20Kmoch\" datetime=\"2013-06-12T15:32\">.<\/ins> \u00a0Any Lightroom 1, 2 3, or 4 version of Lightroom,\u00a0<strong>education editions included<\/strong>, can utilize the upgrade version of Lightroom 5. \u00a0The prior version of Lightroom does not need to be installed on the computer, however you will need the prior version serial number at the time of installation of Lightroom 5. \u00a0If the prior version is still installed on the computer, Lightroom 5 will automatically pick up that serial number so you don&#8217;t need to go digging through boxes or your email<span style=\"color: #008000\">. \u00a0<\/span><\/p>\n<p>Customers who\u00a0purchased Lightroom 4 through the Mac App Store are eligible for upgrade pricing.\u00a0 Please see here for instructions\u00a0<a href=\"http:\/\/helpx.adobe.com\/lightroom\/kb\/upgrade-mac-app-version-lightroom.html\">here<\/a>.\u00a0Lightroom 4 must be installed on the machine before installing the Lightroom 5 upgrade.<\/p>\n<p><strong>Upgrade policy for those that just purchased Lightroom 4<\/strong><b><br \/>\n<\/b>We&#8217;ve seen quite a few questions from those who have just purchased Lightroom 4. \u00a0If you purchased Lightroom 4 very recently you may be eligible for a complimentary upgrade to Lightroom 5:\u00a0<a href=\"http:\/\/www.adobe.com\/go\/pa\">http:\/\/www.adobe.com\/go\/pa\u00a0<\/a><\/p>\n<p><strong>Additional Information<\/strong><b><br \/>\n<\/b><\/p>\n<ul>\n<li><a href=\"http:\/\/blogs.adobe.com\/lightroomjournal\/2013\/06\/lightroom-faq-frequently-asked-questions.html\">Lightroom FAQ<\/a><\/li>\n<li><a href=\"http:\/\/blogs.adobe.com\/lightroomjournal\/2013\/06\/lightroom-basic-troubleshooting-to-fix-most-issues.html\">Lightroom Basic Troubleshooting<\/a><\/li>\n<li><a href=\"http:\/\/helpx.adobe.com\/lightroom\/topics.html\">Lightroom Help<\/a><\/li>\n<\/ul>\n<p><strong>We&#8217;re listening<\/strong><\/p>\n<ul>\n<li><em id=\"__mceDel\">If you have additional workflow or how-to questions visit our\u00a0user community on Adobe.com:\u00a0<a href=\"http:\/\/forums.adobe.com\/community\/lightroom\">http:\/\/forums.adobe.com\/community\/lightroom<\/a><\/em><\/li>\n<li>To report Issues or Ideas on how to improve Lightroom, visit our\u00a0Feedback Site on Photoshop.com:\u00a0<a href=\"http:\/\/forums.adobe.com\/community\/lightroom\">http:\/\/feedback.photoshop.com\/<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The team would like to provide an update on several issues discovered since Sunday night&#8217;s launch. Thanks for your patience while we investigated and compiled this list. Noise Reduction and Sharpening Not Visible on export As mentioned here, a bug was introduced in Lightroom 5.0 where files exported at less than 1\/3 of their original &hellip; <a href=\"https:\/\/lrj.mattalbright.com\/index.php\/2013\/06\/12\/lightroom-5-hot-issues\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Lightroom 5 Hot Issues&#8221;<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[8,1],"tags":[33],"class_list":["post-1089","post","type-post","status-publish","format-standard","hentry","category-lightroom","category-uncategorized","tag-autoimim"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/comments?post=1089"}],"version-history":[{"count":1,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1089\/revisions"}],"predecessor-version":[{"id":3171,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1089\/revisions\/3171"}],"wp:attachment":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/media?parent=1089"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/categories?post=1089"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/tags?post=1089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}