{"id":1712,"date":"2015-10-09T15:28:41","date_gmt":"2015-10-09T22:28:41","guid":{"rendered":"http:\/\/blogs.adobe.com\/lightroomjournal\/?p=1712"},"modified":"2020-04-23T13:36:54","modified_gmt":"2020-04-23T20:36:54","slug":"lightroom-6-2-release-update-and-apology","status":"publish","type":"post","link":"https:\/\/lrj.mattalbright.com\/index.php\/2015\/10\/09\/lightroom-6-2-release-update-and-apology\/","title":{"rendered":"Lightroom 6.2 Release Update and Apology"},"content":{"rendered":"<p class=\"p1\"><strong>Update #2:<\/strong> <a href=\"http:\/\/blogs.adobe.com\/lightroomjournal\/2015\/11\/lightroom-cc-2015-3-6-3-now-available.html\">Lightroom 6.3\/CC 2015.3 is now available<\/a> which includes the previous\u00a0import functionality, bug fixes and added camera\/lens profile support.<\/p>\n<p class=\"p1\"><strong>Update:<\/strong> We plan to<a href=\"http:\/\/blogs.adobe.com\/lightroomjournal\/?p=1721\"> restore the old import experience in our next update<\/a>. In the meantime, if\u00a0you need to restore previous import functionality, or are experiencing other issues with Lightroom 2015.2.x\/6.2.x, we recommend you roll back to the Lightroom 2015.1.1\/6.1.1 update until things are reverted and corrected. See instructions here:\u00a0<a href=\"https:\/\/helpx.adobe.com\/lightroom\/kb\/roll-back-to-prior-update.html\"><span class=\"s2\">https:\/\/helpx.adobe.com\/lightroom\/kb\/roll-back-to-prior-update.html<\/span><\/a><\/p>\n<p class=\"p1\">I\u2019d like to personally apologize for the quality of the Lightroom 6.2 release we shipped on Monday. \u00a0The team cares passionately about our product and our customers and we failed on multiple fronts with this release. \u00a0In our efforts to simplify the import experience we introduced instability that resulted in a significant crashing bug. \u00a0The scope of that bug was unclear and we made the incorrect decision to ship with the bug while we continued to search\u00a0for\u00a0a reproducible case(Reproducible cases are essential for allowing an engineer to solve a problem). \u00a0\u00a0The bug has been fixed and today\u2019s <a href=\"http:\/\/blogs.adobe.com\/lightroomjournal\/2015\/10\/lightroom-cc-2015-2-1-6-2-1-now-available.html\">update<\/a> addresses the stability of Lightroom 6.<\/p>\n<p class=\"p1\"><span class=\"s1\">The simplification of the import experience was also handled poorly. \u00a0Our customers, educators and research team have been clear on this topic: The import experience in Lightroom is daunting. \u00a0It\u2019s a step that every customer must successfully take in order to use the product and overwhelming customers with every option in a single screen was not a tenable path forward. \u00a0We made decisions on sensible defaults and placed many of the controls behind a settings panel. \u00a0At the same time we removed some of our very low usage features to further reduce complexity and improve quality. \u00a0These changes were not communicated properly or openly before launch. \u00a0Lightroom was created in 2006 via a 14 month public beta in a dialog with the photography community. \u00a0In making these changes without a broader dialog I\u2019ve failed the original core values of the product and the team.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The team will continue to work hard to earn your trust back in subsequent releases and I look forward to reigniting the type of dialog we started in 2006.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Sincerely,<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Tom Hogarty and the Lightroom Management Team<\/span><\/p>\n<p><em>Update October 12, 2015: \u00a0With 432 comments and counting I just wanted to let folks know that I&#8217;m reading all of the feedback and the team will\u00a0provide an update this week.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Update #2: Lightroom 6.3\/CC 2015.3 is now available which includes the previous\u00a0import functionality, bug fixes and added camera\/lens profile support. Update: We plan to restore the old import experience in our next update. In the meantime, if\u00a0you need to restore previous import functionality, or are experiencing other issues with Lightroom 2015.2.x\/6.2.x, we recommend you roll &hellip; <a href=\"https:\/\/lrj.mattalbright.com\/index.php\/2015\/10\/09\/lightroom-6-2-release-update-and-apology\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Lightroom 6.2 Release Update and Apology&#8221;<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[8,1],"tags":[33],"class_list":["post-1712","post","type-post","status-publish","format-standard","hentry","category-lightroom","category-uncategorized","tag-autoimim"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/comments?post=1712"}],"version-history":[{"count":1,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1712\/revisions"}],"predecessor-version":[{"id":3120,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/posts\/1712\/revisions\/3120"}],"wp:attachment":[{"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/media?parent=1712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/categories?post=1712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lrj.mattalbright.com\/index.php\/wp-json\/wp\/v2\/tags?post=1712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}